Enter Valid User and Password

This error happens when the user key in wrong either ID or Password. If in the case you cannot log in due to the error, and the user might forget the password. You may contact your Administrator to reset the user's password.
  1. In SAP Business One-Main Menu, go to Administration Module > Setup > General > Users
  2. The Users - Setup window will appear, Click "Find" icon or CTRL+F
  3. Enter user's ID
  4. Click the Password Button
  5. Enter the New Password, click OK
  6. Tick the "Change Password at Next Logon" so a user can create their new password.
  7. Click Update.

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